Resident Guides

Making the rental process easy

We understand that moving into a new place can be both exciting and challenging. That's why we've prepared a detailed Resident Guide to assist you in settling into your new home effortlessly. Inside, you'll find important safety information, quick maintenance tips, and a lot more!

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RESOURCES

Neighbourhood Guides

Explore our detailed neighbourhood guides to discover the convenient locations we call home. Discover key features, amenities, and attractions that will enhance your daily life.

Neighbourhoods
Ottawa
Toronto & GTA
Calgary
Montréal
Vancouver
RESIDENT GUIDE

Toronto & GTA

Toronto & GTA resident guide

Elora guide

The TOwns at York Mills & Leslie Guide

610 Martin Grove Guide

Exterior of Lonsdale Square Apartments in Vancouver.

RESIDENT GUIDE

Ottawa

Ottawa GUIDE

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Resident Guide

Calgary

Calgary more

Exterior of Lonsdale Square Apartments in Vancouver.

RESIDENT GUIDE

Montréal

Montréal GUIDE

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Resident Guide

Vancouver

The Hyland

Lonsdale Square Apartments

Exterior of Lonsdale Square Apartments in Vancouver.

WHAT YOU NEED TO KNOW

Resident portal frequently asked questions

Check out the resident portal FAQs document for help with commonly asked questions about the RentCafe portal. Whether you're new to the platform or seeking clarification on its features and functionalities, you'll find valuable insights within, such as how to navigate, various tools for rent payments, and making maintenance requests. You'll find quick solutions to your queries and get the the answers you need.

View more

Exterior of Lonsdale Square Apartments in Vancouver.

RENTING MADE EASY

Welcome to the RentCafe resident portal

This online resident portal streamlines resident processes to ensure a smooth experience for you, from start to finish.

Benefits include:  

  • Seamlessly paying your rent online with flexible options of linking the bank of your choice for a no-fee payment and/or one-time credit card payment (VISA, MasterCard, AMEX). Note fees apply: 2.25% for credit card payment. Minto Apartments does not gain this fee.
  • Effortlessly submit maintenance requests to ensure it's submitted to the correct point of contact, the first time.
  • Receive updates on what's happening in your rental community and important things you need to know.

    • Get access

    Modern suite at 88 Beechwood in Ottawa.

    SERVICES EXCLUSIVELY FOR YOU

    Extra, extra!

    When you live in a Minto Apartments home, everyday living feels effortless. Depending on your community, you could enjoy included Rogers Internet for seamless streaming and work-from-home days, plus 1VALET smart technology for secure, connected living. It’s all part of creating a home that works for you.

    LEARN MORE

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    CONTACT US

    Interested in renting
    with us?

    We have apartments that suit every lifestyle, in charming and convenient locations. 

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